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business-area

Application Services

STU BIZ  helps in providing a wide range of software components and tools that are used to develop, deploy, manage, and maintain applications. These services can be hosted on a variety of platforms including cloud-based services, mobile devices, and desktops.

Application service management (ASM) is a critical discipline in managing the performance and quality of business applications, especially in complex, distributed environments. The goal of ASM is to ensure that end-users have a high-quality experience when using critical business applications, and that these applications are performing at optimal levels.

ASM involves a range of processes and tools that work together to monitor, manage, and optimize application performance. Some of the key components of ASM include:

  • Application discovery and mapping: ASM tools can help identify and map all the applications and systems that are involved in a business transaction. This can help identify potential bottlenecks or issues that may be impacting performance.
  • Health measurement and management: ASM tools can monitor and measure the health of applications and systems, using a variety of metrics such as CPU usage, memory utilization, and network latency. This information can be used to identify performance issues and optimize system configurations.
  • Transaction-level visibility: ASM tools provide real-time visibility into the performance of individual transactions, allowing teams to identify and diagnose issues as they occur. This can help improve troubleshooting and reduce downtime.
  • Incident-related triage: When an incident occurs, ASM tools can help prioritize and manage the incident response process, ensuring that the most critical issues are addressed first and that resources are allocated appropriately.

Overall, ASM is a critical discipline for any organization that relies on complex business applications. By using ASM tools and processes, organizations can improve application performance, reduce downtime, and ensure that end-users have a high-quality experience when using critical business applications.